E&l0S*r0F&l0O&l2a4d1e42F*t300R*b0M *p3094Y*p1269X*c16385D)s64W@.49540$Times New Roman(16385X*c16385D*c49E(s115W!!d01*p128Y*p1029X*c16386D)s64W@FNX5TH6Arial(16386X*c16386D*c72E(s340W6*6*c79E(s408W748????????????????????*c87E(s502W6G6???????????????????*c32E(s17WT*c84E(s340W6*6*c85E(s346W6*7???*c83E(s352W7,8??????????????????*c69E(s286W6(6*c58E(s94W' '`HOW TO USE:*p210X*p40Y*c6A*c12B*c100g2P*c12A*c6B*c100g2P*p216X*p46Y*c6A*c6B*c100g2P*c6A*c6B*c100g2P*p222X*p-6Y*c2120A*c6B*c100g2P*p46Y*c2120A*c6B*c100g2P*p2348X*p-6Y*c6A*c12B*c100g2P*p2342X*c12A*c6B*c100g2P*p46Y*c6A*c6B*c100g2P*c6A*c6B*c100g2P*p210X*p52Y*c6A*c94B*c100g2P*p216X*c6A*c94B*c100g2P*p2342X*c6A*c94B*c100g2P*p2348X*c6A*c94B*c100g2P*p243Y*p629X*c16386D*c68E(s340W6-6????????*c65E(s394W656???????????*c111E(s221W(()????????*c102E(s236W77d?*c116E(s178W56d~*c119E(s328W';'??????????*c97E(s221W(%)?????????*c114E(s176W((t*c101E(s221W(%)?????>??*c39E(s54W6 H?*c115E(s221W(%)??>???????*c86E(s394W636???????????*c52E(s281W5'5?????*c46E(s36W T*c53E(s286W5$6???????????????*c49E(s178W66?*c100E(s291W6&7???????????*c110E(s216W($(???????????????????????????*c117E(s216W'$(???????????????????????????????*c109E(s296W(8( ??DATOW Software's V4.51 Addendum*p210X*p146Y*c6A*c115B*c100g2P*p216X*c6A*c115B*c100g2P*p2342X*c6A*c115B*c100g2P*p2348X*c6A*c115B*c100g2P*p358Y*p849X*c16386D*c99E(s221W($)???|>???*c105E(s124W6 6T*c112E(s291W(&7?????Documentation Updates*p210X*p380Y*c6A*c12B*c100g2P*p386Y*c12A*c6B*c100g2P*p216X*p-6Y*c6A*c6B*c100g2P*c6A*c6B*c100g2P*p222X*c2120A*c6B*c100g2P*p386Y*c2120A*c6B*c100g2P*p2348X*p-6Y*c6A*c12B*c100g2P*p2342X*p386Y*c12A*c6B*c100g2P*p-6Y*c6A*c6B*c100g2P*c6A*c6B*c100g2P*p210X*p261Y*c6A*c119B*c100g2P*p216X*c6A*c119B*c100g2P*p2342X*c6A*c119B*c100g2P*p2348X*c6A*c119B*c100g2P*p480Y*p1116X*c16387D)s64W@5EB5@4'Arial(16387X*c16387D*c79E(s236W+(,?????????*c86E(s226W*'*??????????*c69E(s226W*(*?????*c82E(s268W*)*????????*c73E(s142W**@?????*c87E(s310W*8*??????????????????????????????*c58E(s76WL??OVERVIEW*p-2X:*p226X*p501Y*c2112A*c6B*c100g2P*p579Y*p232X*c16388D)s64W@-69540$Times New Roman(16388X*c16388D*c68E(s181W!"!~????~*c65E(s186W"#" | |~>?00`` |~>*c84E(s148W!!|`   *c79E(s156W" #>|>|~~~~|>?????????|>~>~~>|?|*c87E(s220W!."?| | | ~ |>|>>?>00>00p``*c32E(s17W4*c83E(s121W"#p `<xp`` ??xxxp*c111E(s88Wh<8xxxp|||<<<<8xx|x<p>*c102E(s121W##<`?*c116E(s76W<*c119E(s131W$?xxx<<>~o ᇌᇌ||x80@*c97E(s88WX<>8xxx0<xp0?*c114E(s62WD~?*c101E(s88WX8xpp |`|`?*c112E(s118W"d?~x||<<<<<<88xp>?*c103E(s118W"d<<<<<>ǀ ??0`` 8*c109E(s131W$|?~??*c115E(s64WL?px`8?~>8*c110E(s85W`?~?*c117E(s85Wd>xxxxxxxxxxxxxxx~x`*c100E(s124W#$d`<8xpp||>?*c105E(s86W# #0>>>~?*c104E(s121W##`~??*c99E(s88WX88pp `|@|~?*c108E(s86W# #0~?DATOW Software programs are often updated with some changes that do not appear in the normal*p638Y*p232X*c16388D*c46E(s20W4``*c85E(s186W!$"   8p~*c44E(s28W 4xv `*c121E(s115W!\<>8000``~~><000``8<documentation. Unless and until these changes are added to the other documentation, they will appear in*p697Y*p232X*c16388D*c34E(s44W" P````````````*c107E(s121W##d~ 0|>?"Addendum" documents This approach also makes it easier for our users that are updating to a newer*p756Y*p232X*c16388D*c118E(s85W` 00 ``{{>><*c98E(s124W#$`~?x|<<<<<<<8xxpÀ*c80E(s148W!!p???version and are already familiar with the features, concepts and capabilities of our programs. Please refer*p815Y*p232Xto this document as you read the other documentation to determine if the area of the program you are*p874Y*p232Xseeking information about is updated by this document.*p991Y*p232X(16387X*c16387D*c65E(s226W*'*??????*c108E(s142W**@?????*c32E(s17W@*c80E(s226W*'*?????*c114E(s144W  \??????*c111E(s148W !??????*c103E(s236W #,?????????????~??*c97E(s148W !???????*c109E(s240W 1 ?????????*c115E(s148W !?????All Programs:*p226X*p1012Y*c2112A*c6B*c100g2P*p1141Y*p232X(16385X*c16385D*c80E(s148W!!x??*c105E(s84W" "8?????????????????????*c99E(s88WX?>~~~ ?@*c107E(s148W!!l????????????p?`????????????????*c76E(s148W!!<|*c115E(s64WL?||x< ?~><>~~ `??*c38E(s191W"%#>>~~????>~ ~~?0???*c79E(s191W"##???????????????????*c75E(s181W!'!08x?*c85E(s186W!""~<000`?*c58E(s40WD<~~<<~~>>>>>>>>>>>>>>>>>>>>>>>>>>*c38E(s191W"##<<xpx|?<~<800`>||x|> `?| Although PickList Help & PickList Lookup has been a feature for some time now in DATOW Software*p1271Y*p232Xprograms, time has taught us a few things about this handy feature. This only applies to users that are*p1330Y*p232X*c16388D*c78E(s186W!%"~???running our programs on a Network. And although it is possible to run our SU Series programs on a*p1389Y*p232XNetwork as long as only one user is logged in at any given time, most often the following hint applies to*p1448Y*p232X*c16388D*c82E(s181W!"!??~~?*c69E(s148W!!|``  8pPROfessional Edition Users.*p1532Y*p232X*c16388D*c66E(s148W!!?Typically, a PROfessional Editon system uses TOW.BAT to set certain environment variables, which tell*p1591Y*p232X*c16388D*c49E(s82W! !dπ*c50E(s115W!!d80``@0` 8?DATOW Software programs where to go to get certain types of files. Data files, which are type D1, D2*p1650Y*p232X*c16388D*c51E(s115W!!d8?`@ <p?*c89E(s181W!#!??>80p`|~??and D3 are ALWAYS on a "server" which all users have access to. Other files, such as Progam files*p1709Y*p232X*c16388D*c40E(s108W#.D0<<||xxxx||<<`0*c41E(s108W#.D`0xx||||||||||xx0`*c77E(s214W!,!??~~|>|>~>>>?> > >>>0>0>`>`>>>>>>>>>>>>>*c86E(s186W!#"?  00``|`|~>?``(PR), Menus (ME), Video (VD) and Help (HP) usually point to a local folder (the new name for a*p1768Y*p232X*c16388D*c33E(s51W"#@``````````````*c39E(s30W" ``````*c67E(s156W"# `p0?0>0~~~~~~?? `*c58E(s40W8````subdirectory!) on that user's own hard drive (usually C:). However, due to the nature of PiclList Help*p1827Y*p232X*c16388D*c47E(s88W#$8 800p`` 800p``files (that they tend to be updated with some regularity, as Customers are added/deleted, sameo for*p1886Y*p232X*c16388D*c73E(s82W!!DDrivers, Trucks, Income Codes) updateing each user's local PLH files can be a chore. Now the good*p1945Y*p232Xnews!: Since computers and networks have gotten so very fast recently, and since we run as a DOS*p2004Y*p232Xapplication which means we can actually take advantage of that speed, you can edit each user's*p2063Y*p232XTOW.BAT file to point HP to a remote folder on the "server". This way, if a change is made to a PLH*p2122Y*p232Xfile, it is instantly available to each user WITHOUT having to copy it to each user's local drive.*p2206Y*p232XTo make sure that this approach works fast and in many various configurations, DATOW Software does*p2265Y*p232X*c16388D*c70E(s148W!!l88the following when a PLH file is called for by the user. First, it looks to see if that particular PLH file has*p2324Y*p232Xalready been accessed in this session of DATOW. If so, it uses a local copy of that file that was created*p2383Y*p232Xthe first time that particular PLH file was accessed in the current session. If it does not find that file*p2442Y*p232X*c16388D*c120E(s82W`?x|~ <~locally, it goes to where the environment variable HP points, which in this example would be the server.*p2501Y*p232XIt then copies that file to it's local drive for future accesses in this session.*p2585Y*p232XThis implies that if any particular PLH file was updated at the server AFTER a local copy of it was made*p2644Y*p232Xon a user's local drive, that user would see the older version of that PLH file. That is why TOW.BAT has*p2703Y*p232Xthe command:*p2762Y*p232X*c16388D*c37E(s191W"'#<xxpx p8<0<0<`<<<p<pxxx< 80`x<<<<8xxx xxx08`8<<<x*c42E(s76W#daǀ||ǀaDEL %PF%*.PLH*p2821Y*p232Xafter the PF environment variable is set (if used) and before the line that starts your programs. This will*p2880Y*p232Xclear any local PLH files that might be present in the user's local drive. So, to update each user with the *b0M *p3094Y*p1119X(16385X*c16385D*c50E(s115W!!d?8?`@@><x ?2*p62Y*p82X(16388Xnew PLH file, all that is necessary is that each user exit from DATOW and either type TOW at the*p121Y*p82X*c16388D*c92E(s88W#$8``p008 ``p008 C:\TST prompt or exit back to Windows and come back into DATOW.*p180Y*p82X*c16388D*c106E(s108W# .00p~This procedure reminds me of a joke: 3 guys are carpooling to work. One is an Electrical Engineer, one*p239Y*p82Xis a Mechanical Engineer and the 3rd guy is a Software Engineer. The car dies on the way to work. The*p298Y*p82XElectrical Engineer says: "I think it is a problem in the wiring harness." The Mechanical Engineer says: "I*p357Y*p82Xthink we have a burned out bearing". The Software Engineer says: "Let's all just get out of the car and*p416Y*p82Xthen get back in."*p610Y*p82X(16385X*c16385D*c84E(s148W!!|<  ?*c114E(s85WT??????????????????*c97E(s88Wd<>~>??~/>*c112E(s118W"p?????~?????????~?~??????????????*c117E(s85Wp?????????????????*c111E(s88Wd?>~~~~>?*c72E(s181W!%!*c108E(s82W! !4?????????????????????????????TickerTape & AutoHelp:*p681Y*p82X(16388XThe TickerTape and the AutoHelp features have been available for some time. We are disappointed that*p740Y*p82X*c16388D*c122E(s82WX??80 >||>0|pit seems that NOT ONE OF YOU has made the effort to customize these features. It would have been*p799Y*p82Xmuch easier for us to "hardwire" these features, but we hoped and expected that at least the more*p858Y*p82Xcompetent and experienced of you would have taken advantage of the flexibility we built into these*p917Y*p82Xfeatures. If YOU have taken advantage of this, then we offer our apologies. Please let us know.*p1001Y*p82XWe see this as a possible way to implement a "Push" technology using the Internet to send messages to*p1060Y*p82Xyou or to use it to alert you to an incoming call from one of the Internet Dispatchers (IF they ever get*p1119Y*p82Xtheir act together and actually implement a workable system).*p1246Y*p82X(16385X*c16385D*c122E(s82WTx`?`?@@00?p?*c110E(s85Wp??????????????????*c103E(s118W"d?~~~?<~?p|0|?Horizontal Printing:*p1317Y*p82X(16388XThe Horizontal printing available to users of Laser printers has been well received. However, there are*p1376Y*p82Xoccasions where an extra blank sheet of paper will follow the print job. Unfortunately, to ensure that*p1435Y*p82X*c16388D*c113E(s118W"d`<8xppx|~?subsequent reports print correctly, we are forced to live with that little quirk.*p1570Y*p82X(16385X*c16385D*c67E(s156W" #?????8?*c104E(s115W!!p?????????????????????????????*c77E(s214W!.!? ? ?00```~~><Color Changes & Other Miscellaneous Changes:*p1641Y*p82X(16388XMany screen colors have been changed to make them easier to see.*p1776Y*p82X(16385X*c16385D*c109E(s131W%????????????????????*c98E(s118W!"p???????????????~?????????~?~?~????<0?Telephone numbers:*p1847Y*p82X(16388XWe have new telephone numbers: They are:*p1906Y*p82X*c16388D*c53E(s115W!!d >?? 8?*c54E(s115W!!d<p<<8~{~xxxxxxxxpxp<*c45E(s24W D*c55E(s115W!!d???pp`@888ppp*c56E(s115W!!d>xp|~? ?8xpx<>*c52E(s115W!!d3c 0``562-377-5814 - Normal Voice line (Support)*p1965Y*p82X562-377-5824 - Fax*p2024Y*p82XWe also have a new BBS number, but that is given only to DMV clients.*p2083Y*p82XWe have numerous other numbers, but they all point back to these numbers.*p2143Y*p82X*c16388D*c48E(s115W!!d88xxpxpxxxxxxxxxxxppxx88Our 800-866-8086 number is for sales inquiries ONLY. (16385X*c16385D*c121E(s115W!d>?000``>> <0~0~`~`?Any*c16385D*c102E(s118W""@?*c83E(s121W"#p<|xxxx8?~>><<x*c119E(s131W#???xxx0 call for Support to that number will be*p2203Y*p82X*c16385D*c100E(s118W!"p?~~??*c44E(s48W 4<~;0@charged as a billable support call,(16388X EVEN IF we would otherwise not charge you for that call.*p2262Y*p82XWe believe we have caught all occurences of error traps and have updated that telephone number shown*p2321Y*p82Xto you if an error occurs. However, it is possible that you may see an old number. If you do, please*p2380Y*p82Xadvise us as to which program the error occured in and what the error number, line number and telephone*p2439Y*p82Xnumber were. A screen print faxed to us is the best.*p2539Y*p82X(16387X*c16387D*c78E(s268W***??????????*c71E(s231W+(+????????*c77E(s268W*0*?????????????*c85E(s231W*'+????????????*c45E(s40WL??*c67E(s236W+&,????????OPENING MENU -- ACMENU:*p2665Y*p82X*c16387D*c40E(s175W*5L??~???~~~~~????*c112E(s236W ",?????????~????*c101E(s148W !??????*c118E(s140W???????*c105E(s142W**@?????*c117E(s176W! ?????????*c121E(s231W$+?????~????*c107E(s226W*!*?????????*c110E(s144W ?????*c119E(s202W-??????????????*c116E(s142W)*L???????*c104E(s184W* *??????*c72E(s268W***????????????*c68E(s226W*(*??????*c83E(s236W+$,?????*c75E(s268W*,*?????????*c84E(s226W*!*?????*c89E(s226W*'*????????????*c41E(s175W*5P???~?~ (previously known as the HARD DISK ACCOUNTING SYSTEM MAIN MENU))*p76X*p2686Y*c2112A*c6B*c100g2P*p2764Y*p82X(16388XThis menu is still in the process of being updated. We have decided to no longer offer, nor support, the*p2823Y*p82X*c16388D*c71E(s191W"##?8  >>~|||||~|~|~|?|?|||||?General Ledger, Payroll and Payables programs. The reason for this is that there is nothing about any of*p2882Y*p82Xthose programs that is specific to the towing industry, and you can purchase off-the-shelf programs that*p2941Y*p82Xcost a lot less than our programs cost.*p2148Y*p1207X*r1A*b2M*b10W*b3M*b0W*b0W*b0W*b0W*rB *b0M *p3094Y*p1269X(16385X*c16385D*c51E(s115W!!d?0`??p?3*p70Y*p232X(16387X*c16387D*c99E(s148W !????<??*c38E(s236W+$,?????????T*p-1Xruck & Driver:*p226X*p91Y*c2112A*c6B*c100g2P*p169Y*p232X(16388XTruck and Driver is one of the programs where many changes have been made. Some of these are*p228Y*p232X"behind the scences" and you will never notice them. But many others are going to be obvious to you*p287Y*p232Xexisting users. Of course, new users who are not familiar with the older versions of DATOW Software*p346Y*p232Xwill not notice these changes.*p481Y*p232X(16385X*c16385D*c68E(s181W!!!??*c69E(s148W!!pp00000pp000 8*c47E(s86W"#8<88xpp888ppp*c40E(s106W"-Dp??~~~~~~~???p*c41E(s106W"-D`88`Daily Calls Entry / Dispatch (1) :*p552Y*p232X(16388XMany new items have been added to the Call Detail screen. Also, we have implemented a cross reference*p611Y*p232Xsystem within the programs so that we can now better control where the cursor goes when you press*p670Y*p232XEnter or Down Arrow. This sequencing is, technically, able to be modified by the user, but we*p729Y*p232Xdiscourage that. If you want it changed, best to contact us and discuss it first.*p813Y*p232XIn fact, there are so many new fields on the Call Detail screen that we had to shoehorn them onto the*p872Y*p232Xscreen. As a result, some of the filed descriptions may seem a bit cryptic at first. Remember to use Alt-H*p931Y*p232Xto get help for any field you are not certain about. After just a short time, you will become familiar with*p990Y*p232Xthese new fields and descriptions.*p1074Y*p232XAt the dispatch/Active Call screen, the Order number will show you the right-most 6 characters of the*p1133Y*p232XOrder number OR the Year and Make of the Vehicle if the Order number is blank OR if the System*p1192Y*p232XMaintenance Item for this is set to default to YrMake.*p1276Y*p232XThe Customer Comment has moved to just below the Income Code Description. It is designated by a*p1335Y*p232X"CC:". Also, the test to determine if the customer has exceeded their credit limit or has been placed on a*p1394Y*p232Xcredit hold displays just to the left of the Customer ID. The nomenclature is self evident.*p1478Y*p232X*c16388D*c57E(s115W!!d88ppxxxxxxxx|x><p|The "Tow Hours:" field is self-calculating, based on the time between Dispatch and 98. It is controlled*p1537Y*p232Xby the Income Code settings.*p1621Y*p232XEach Charge Item has it's own 1 character designator, similar to the one in the Lot Control. use this for*p1680Y*p232Xwhatever you wish.*p1764Y*p232X*c16388D*c74E(s118W!"Lp>Taxes can be enabled or disabled on a per call basis. Just above the charge items, there is a Y/N*p1823Y*p232Xdesignator for taxes. If this Income Code has taxes enabled, you can disable them for just one call, as*p1882Y*p232Xwould be the case of a re-sale to a body shop.*p1966Y*p232XSince each Charge Item can be taxable or non-taxable, the amount subject to tax is displayed above the*p2025Y*p232XCharge Items. It is not editable. It is informational only. Note also that to the right of each Charge Item,*p2084Y*p232Xan asterisk (*) will appear if that item is taxable. It, too, is informational only, and cannot be changed*p2143Y*p232Xhere. However, you can change it at the Income Code Maintenance section of the program.*p2227Y*p232XThe tax rate is displayed below the Charge Items. Although you can enter a rate into this field, your*p2286Y*p232Xentry is ignored and the system will calculate based on the tax rate that was defined for this particular*p2345Y*p232XIncome Code. Same goes for the tax amount.*p2429Y*p232XThe TOTAL charge is editable, but only if the call has been posted and you are password enabled to do*p2488Y*p232Xso.*p2572Y*p232XThe name displayed above the dispatch time is the name of the person who is being towed. Most often it*p2631Y*p232Xwill be the name of the Club member. Likewise the ID, Card Type and Expire Date are usually used for*p2690Y*p232Xthe Club Membership information. However, you can use it for Credit Card information, or whatever*p2749Y*p232Xelse you desire.*p2833Y*p232XThe Home key now takes you to the Order Number instead of the Date. End now takes you to the*p2892Y*p232X*c16388D*c90E(s148W!!x ?~?~~0 `?~Post/RE-Post/Cancel field instead of the Zone. As mentioned earlier this sequence is adjustable, so let us*p2951Y*p232Xknow if you want a different sequence. *b0M *p3094Y*p1119X(16385X*c16385D*c52E(s115W!!d?? 80`4*p62Y*p82X(16388XThe VIN has been added to the dispatch screen to enable a planned future feature to automate the billing*p121Y*p82Xto Clubs. Same goes for ODO reading. The VIN is self-testing. That is, if you have entered a 17 digit*p180Y*p82XVIN, the program will test it when you press Enter. If good, it will turn the VIN designator bright blue.*p239Y*p82XIf it fails, it will turn red and flash. If it tests good, it will then check the year. Again if the year is good,*p298Y*p82X*c16388D*c81E(s188W" +>>|~~~~|>?????????|>~>~~>|?|x?it will turn bright blue and it will flash red if it is incorrect. If it is blank, or has Question marks, the*p357Y*p82Xprogram will enter the Year if the VIN tests good.*p441Y*p82XNote that the VIN field is now 20 characters long. Only the first 17 digits are used. The extra 3*p500Y*p82Xcharacters are an artifact of the compression technique we designed to help fit some of this information*p559Y*p82Xinto our data records. Just ignore it or use it for something you need to track.*p643Y*p82XThe Dispatch Time now has a mileage field. It is not used by the program at time, except to determine*p702Y*p82Xmileage charges based on the rules for the particular Income Code. Also, there is now a 10-15 time.*p761Y*p82XThis is "In Custody", which means the vehicle is enroute from the *c16389D)s64W@-:9540$Times New Roman(16389X*c16389D*c116E(s74W 80 `>><<|xx*c111E(s85Wdp8<><>|>|>x<||xxx8*c119E(s108W| 88xx  xxx0x x@xxyzz|xp`@*c101E(s85WXc<xx<y~??*c100E(s156W##dǀw`?>><<<<|xxxx q?*c32E(s17W4*c102E(s200W# .<<<<xx880pp`|*c114E(s85WL?@@><<xxx*c109E(s131W"p??|g||yz@>><<<<||xxyxzptowed from(16388X location to the (16389Xtowed to*p820Y*p82X(16388Xlocation. Not used by the program at this time. But good if you need to document this event, as some*p879Y*p82Xpolice agencies require. Why they expect you to keep track of this time is not clear. If they suspect that*p938Y*p82Xyour drivers are taking the long way home, they should track this time themselves!*p1022Y*p82XTo the right of the Invoice number is a one character informational field for the Invoice Type that this*p1081Y*p82XIncome Code uses. You cannot change it here. It is used by the Lot Control program to accomidate*p1140Y*p82Xdifferent invoice formats for different income codes.*p1275Y*p82X(16385XPost Daily Calls and Maintenance Transactions (3) :*p1346Y*p82X(16388XThis selection has been modified by removing the option to post only calls designated to the lot. We have*p1405Y*p82Xfound that nobody uses that feature anymore, since hot posting has made that obsolete. Instead, you now*p1464Y*p82Xhave the option to post only Expenses. This allows for separation of tasks, so that the Accounting person*p1523Y*p82Xand the Garage/Yard manager can each perform their own jobs independent of each other.*p1607Y*p82XAlso, you can choose to post only certain calls to the AR, by choosing the Selected Calls option. A*p1666Y*p82Xqualification screen similar to the Call Listing qualification screen will appear. This is handy so that you*p1725Y*p82Xcan post, for example, just club calls, on a batch basis, and do the other customers on a per call Hot*p1784Y*p82XPosting basis.*p1868Y*p82XIf you use this to batch post to the AR, the program will check to make sure that there is enough room in*p1927Y*p82Xthe AR to accept the posting and that the customers exist in the AR and that Invoice numbers are not*p1986Y*p82Xduplicated. It will terminate with a warning if it detects one of these conditions. Doing an AR End of*p2045Y*p82XPeriod or using the AR Utilites to clear out some current transactions will usually fix the situation.*p2180Y*p82X(16385X*c16385D*c118E(s85Wd>??000``~|<8*c70E(s148W!!xp00  <||<  *c53E(s115W!!d ???xx880x00``?Driver File Maintenance (5) :*p2251Y*p82X(16388XThe driver information has been expanded to include a one character License Type field and a Medical*p2310Y*p82XExpriation Date Field.*p2445Y*p82X(16385X*c16385D*c55E(s115W!!d???x`888pppSystem File Maintenance (7) :*p2516Y*p82X(16388XThis is one of the areas where there have been big changes in Version 4.51. Notice that under the date*p2575Y*p82Xand time in the top left corner of the screen, there is an Informational field that shows the number of*p2634Y*p82XCompanies licensed to you. Opposite that, in the top right corner of the screen, there is an Informational*p2693Y*p82XField that tells you which "company" you are working with. If you have purchased more than one*p2752Y*p82Xcompany, prssing F2 will take you to the first system maintenance screen for the next company. If you*p2811Y*p82Xonly have one company, pressing F2 will take you to the second system maintenance screen.*p2895Y*p82XThis first screen is essentially identical to this screen in prior versions. The only other change here is that*p2954Y*p82Xyou can define if you want the YrMake to display on the Active call screen EVEN IF there is an Order *b0M *p3094Y*p1269X(16385X5*p62Y*p232X(16388XNumber for that call. There is also an informational field to the right of the Default Income Code, which*p121Y*p232Xshows you the 3 letter code for the company that you are working.*p205Y*p232XThis first system maintenance screen controls mostly Truck and Driver information. Pressing F2 takes*p264Y*p232Xyou to the second system maintenance screen, which controls mostly Lot Control information.*p348Y*p232XSome of the fields on this screen are specific to your state. Although most are for California, there are*p407Y*p232Xcertain fields that are used by other states. For example, the field labeled "DMV Agreement/Control*p466Y*p232XNumber" is used in CA to record your agreement number with the CA DMV to obtain Electornic Vehicle*p525Y*p232X*c16388D*c88E(s181W!#!?><8p~??~?0`?Registration Information. But, in TX, this field is used to hold your VSF number. Enter it here*p584Y*p232XWITHOUT the letters VSF. In NV, it holds your PUC number.*p668Y*p232XThe "Number Days Auto Lien Charge" is NOT used in CA, but is used in states where a lien charge fee*p727Y*p232Xcan be applied after so many days, rather than based on actions taken to process the vehicle for lien. The*p786Y*p232Xnext field is the Amount that is automatically applied for the lien charge.*p870Y*p232X*c16388D*c63E(s121W"#T8>```80p`@The "Change Release Paragraph?" item is obsolete and is only used for custom situations.*p954Y*p232XAs described above, if you have a multi-company system, pressing F2 will take you to the next company.*p1013Y*p232XIf you are a single company, or you have reached the last of your multi-companies, pressing F2 will take*p1072Y*p232Xyou to Income Code Maintenance.*p1156Y*p232XINCOME CODES:*p1240Y*p232XThis is easily the most complicated part of all DATOW Software programs. We have chosen to allow the*p1299Y*p232Xincome code to control so much of the programs' operation that it has gotten quite complex. However,*p1358Y*p232Xthis allows the day-to-day operation to be much easier.*p1442Y*p232XSome of this part of the program is the same as prior versions, so please read the sections of the manuals*p1501Y*p232Xthat pertain to Income Codes. The changes will be described here.*p1585Y*p232XThe company code only applies to multi-company systems. For most of you , it will simply be your 3*p1644Y*p232X*c16388D*c75E(s181W!#!8pÀ?letter company code identifier, which you can find on your installation KEY disk label.*p1728Y*p232XThe next new items are cross-references from OUR usual Type Charge Code designators to YOUR*p1787Y*p232Xdesignators. Only use this if your City, State or PD require that you designate, for example a car, as a*p1846Y*p232XType A tow, a medium duty as a type B, etc.*p1930Y*p232XThe HOURLY RATE is now REALLY your hourly rate, not just your default hookup fee. So enter how*p1989Y*p232Xmuch you would charge IF the tow took 1 hour.*p2073Y*p232XThe MINIMUM CHARGE MINUTES is exactly that. Enter the number of minutes that you charge as a*p2132Y*p232XMINIMUM.*p2216Y*p232XThe CHARGE INCREMENT MINUTES is exactly that. Enter the number of minutes that your rates go*p2275Y*p232Xup. For example, if you charge in 15 minute increments, then enter 15 here, 30 for half hour increments,*p2334Y*p232X1 for minute increments (yes, some PD's require billing to the minute!).*p2418Y*p232XThere are now 2 storage rates. This is used only if you are required to charge a different rate after so*p2477Y*p232Xmany days. Connecticut and Texas suffer under this rule, and other states might also. If you do not need*p2536Y*p232Xthis, then just enter your usual storage rates for the first set of rates (Daily Storage Rate Number 1) and*p2595Y*p232Xleave Daily Storage Rate Number 2 at zero.*p2679Y*p232XIf you need split storage rates, enter the second rate in the Daily Storage Rate Number 2 fields AND*p2738Y*p232Xenter the day on which the rate changes, from 1 to 999. If rate number 2 is to be applied from the first*p2797Y*p232Xday on, after the rate change date, then it is considered to be retroactive. So, if this is the case, enter a Y*p2856Y*p232Xfor the Retroactive? question. Else leave it at N. *b0M *p3094Y*p1119X(16385X*c16385D*c54E(s115W!!d~????~??6*p62Y*p82X(16388XNow is where the plot thickens. The next set of entries control the beginning storage rates. First a bit of*p121Y*p82Xhistory. In the old days, storage started when the vehicle entered the yard and one day of storage was*p180Y*p82Xcharged until midnight. Then the storage went up to 2 days stoarge, and it went up one day each*p239Y*p82Xmidmight. However, the old days are going, going, gone. Now we hear almost daily about some screwy*p298Y*p82Xway the city, state, pd, whatever had decided that you should use to calculate your storage charges. Until*p357Y*p82XVersion 4.51, you would make the adjustment by changing the Charge Item called 1st day's Storage (in*p416Y*p82Xthe Lot Control program). Now, however, we have added some pretty slick logic to let the computer*p475Y*p82Xautomatically calculate the storage charge. You still have the option to adjust using the 1st Day Storage,*p534Y*p82Xbut if you use these new logic conrols AND you are careful with the times you enter for the vehicle*p593Y*p82X(especially the 98 time), we think you will find this a lot easier.*p677Y*p82XRule 1 tells the program how many hours to wait until rule 2 takes effect. If you enter this number as a*p736Y*p82Xnegative number, then crossing midnight is ignored. The next field is a percent that tell the program what*p795Y*p82Xpercentage of the Daily Rate Number 1 to charge up to the number of hours entered in the prior field.*p879Y*p82XThe next entry tells the program how many hours to wait until Daily Rate Number 2 ends and we go back*p938Y*p82Xto Daily Rate Number 1. Again, a negative entry here tells the program to ignore midnight. The next*p997Y*p82Xfield is a percent that tell the program what percentage of the Daily Rate Number 2 to charge, from the*p1056Y*p82Xend of Daily Rate Number 1's time until the number of hours entered in the prior field plus the number of*p1115Y*p82Xhours entered in the Daily Rate Number 1's time has been reached..*p1199Y*p82XThe next entry tells the program to use either Calendar Days to go to the next day's storage or to use a 24*p1258Y*p82Xhour clock for each stored vehicle. (Do you ever play Craps? If so, you will understand that answering*p1317Y*p82XN here is like a come bet. Each roll of the dice can be a new game.)*p1401Y*p82XThe next entry, Maximum days of storage, tells the program to STOP adding storage charges after the*p1460Y*p82Xnumber of days entered here.*p1544Y*p82XIf you want storage to stop accumulating after the lien sale clear date has been reached, enter yes to this*p1603Y*p82Xnext entry. This is very handy if you don't release vehicles on the same day that they are sold.*p1687Y*p82XThe City Fee Charge is automatically entered into the O/PO/2nd Charge Item if you enter an amount*p1746Y*p82Xhere. Remember that this, like all entries on this screen, apply ONLY to this particular Income Code.*p1830Y*p82XThe next field is the tax rate. Enter it as follows: 10 means 10 percent, 8.25 means 8 and one quarter*p1889Y*p82Xpercent. This entry allows a 2dot3 value. That is up to 2 digits (99) followed by a decimal point,*p1948Y*p82Xfollowed by up to 3 characters. Be advised that due to certain rounding errors, this calculation could be*p2007Y*p82Xoff, buy by no more than 1 cent.*p2091Y*p82XThe next 14 entries control whether or not the previously defined tax rate should apply to each of the 14*p2150Y*p82Xcharge items. Use Alt-H to see which charge item your cursor is on, and put an "X" there if you want to*p2209Y*p82Xtax that item.*p2293Y*p82XThe next 4 items are the name, address, city/state/zip, and voice telephone number of the Agency or*p2352Y*p82XAuthority that this Income Code applies to.*p2436Y*p82XThe next 3 entries are the Street address, city/state/zip, telephone number of the location of the sale. for*p2495Y*p82Xvehicles being sold under this Income Code.*p2579Y*p82XThe next entry is for future use. It will be used to define the company stored/released vehicle database*p2638Y*p82Xfor multi-company systems which need to separate their storage lot by company. Not currently used.*p2722Y*p82XThe next entry is the same as the prior entry, except it will be used for Accounts Receivable links*p2806Y*p82XThe Invoice Type entry wll allow for custom release invoices, based on the Income Code. Call if you*p2865Y*p82Xneed this feature. *b0M *p3094Y*p1269X(16385X7*p62Y*p232X(16388XThe next 5 entries really apply only to CA at this time, and correlate directly to the prior versions' use of*p121Y*p232Xthese items.*p205Y*p232XThe next and last entry is to define which time is to be used to begin storage. Usually, it will be the 98*p264Y*p232X(completed) time, but you could change it if you need to. Enter an 8 here. Ask for help for details.*p348Y*p232XPress F2 to go to the next screen of Income Code related items.*p432Y*p232XFirst, you can set the Base commissions for this Income Code. This is exactly the same as in prior*p491Y*p232Xversions.*p575Y*p232XAfter Base Commission entries, you can enter Mileage charge information, so that the program can*p634Y*p232Xautomatically calculate mileage charges. This is the same as in prior versions.*p718Y*p232XPress F2 to store this Income Code, F1 to Abort Entry or Changes to this Income Code. In both cases,*p777Y*p232Xyou will be at the Income Code field (a 3 digit number). At this point, you may add more Income Codes,*p836Y*p232Xedit existing Income Codes, or finish entering/editing Income Codes. Press F1 to finish.*p920Y*p232XYou will now have the option to print an Income Code Listing. You can print it with or without base*p979Y*p232Xcommsission schedules, in large letters or small, or you can create a PickList Help file. Note that a lower*p1038Y*p232Xcase y or c prints to the printer, in small letters. A P or a p will create a PickList Help file, but it will not*p1097Y*p232Xsend it to the printer. Use a lower case p to return to this screen after creating the PLH file.*p1181Y*p232XPress F1 when you are finished to return to the Truck & Driver Main Menu.*p1316Y*p232X(16385XOther TD changes:*p1387Y*p232X(16388XMany other changes to the TD system are not obvious to the user. For example, we now have an*p1446Y*p232Xadditional data file, called TD1CALLX.DAT. Therefore, many other subprograms had to change to*p1505Y*p232Xprocess this additional file, data type changes, etc. Some other changes include subtle changes to the*p1564Y*p232Xreports to handle, for example, the expansion of the Order Number from 6 to 8 digits. Also, the change*p1623Y*p232Xsystem date/time menu choice now operates properly for years greater than 2000.*p1707Y*p232XThe format of the AR invoice that is created during a TD hot post to AR can now be user modified to*p1766Y*p232Xquite a degree. A sample tdhp0005.dpo file shows a sample format. Esentially, the active line items are*p1825Y*p232X*c16388D*c35E(s121W##d```00000`````  80 0 now moved up to make room for additional transferred data. IF the file TDHP####.xxx where #### is*p1884Y*p232Xthe customer ID and xxx is the company 3 character code exists, it is used to control the information that*p1943Y*p232Xis transferred. Otherwise, the old format is used.*p2027Y*p232XThe new format is as follows:*p2111Y*p232XEach line in the control file defines a line of text information except that the PO number and the Detail*p2170Y*p232XReference info is controlled by using a # and a . respectively.*p2254Y*p232XA line that starts with a zero is left blank. Aline that starts with an "L" means that the following text is to*p2313Y*p232Xbe printed literally (NO commas are allowed).*p2397Y*p232XOther lines that start with a number use the following format:*p2481Y*p232XThe first number is the number of fields to print on that line, if space permits. The next number(s) are the*p2540Y*p232Xfield numbers for the data you want to transfer. Each of these entries, including the first, are separated by*p2599Y*p232Xa comma.*p2767Y*p232XEach Income Code can how have a default alpha-numeric page type associated with it. That is, you can*p2826Y*p232Xdefine, within the income code, the type of information that the AlphaNumeric paging portion of TD will*p2885Y*p232Xdefault to. You can still change it during the Paging process, but this way you can save a keystroke most*p2944Y*p232Xof the time. See the document TDPAGE.DOC for more informatron about setting up the data patterns. *b0M *p3094Y*p1119X(16385X*c16385D*c56E(s115W!!d?????>~|~~?8 *b0M *p3094Y*p1269X*c16385D*c57E(s115W!!d>~~??~?9*p103Y*p232X(16387X*c16387D*c76E(s184W* *?????DA*p-4XT*p-1XOW Lot Control:*p226X*p124Y*c2112A*c6B*c100g2P*p202Y*p232X(16388XWhen a vehicle is displayed on the screen, AND there is Registered Owner information available for this*p261Y*p232Xvehicle, pressing Alt-R will bring that information onto the screen, for viewing only. You cannot add or*p320Y*p232Xchange that information using this feature. (Additions or changes must be made using Lien Sale Main*p379Y*p232XMenu choice #4.) This feature makes it easy to verify that the person you are talking to is listed with the*p438Y*p232XDMV as the RO, LO or an Interested Party. In the past, you would have had to exit from the vehicle, go*p497Y*p232Xto the LS #4 choice and bring up the vehicle using the Log#. Now, just one keystroke brings that*p556Y*p232Xinformation to you. If there is no RO, etc. information for this vehicle, Alt-R will not work and you will*p615Y*p232Xjust get a beep. If there is RO, etc. information for this vehicle, the letters "R/O" will flash in the lower*p674Y*p232Xright portion of the screen to remind you that there is some RO, etc. information available. This feature*p733Y*p232Xhas been available for some time, but now it will only flash the R/O if there is actually R/O information.*p792Y*p232XPrior versions would flash the R/O if there was a possibilty of there being RO information. The new way*p851Y*p232Xis cleaner. This feature is controlled by the Password*p943Y*p232XThis manual does not cover the initial program(s) installation due to the many types of OS and Network*p1002Y*p232Xenvironments that DATOW and its related software can run on. Read the "INSTALLATION GUIDE"*p1061Y*p232Xfor instructions regarding the installation of the diskettes you received, or follow the instructions printed*p1120Y*p232Xon the CD label and/or in any other installation/update document you might have received from us. Then,*p1179Y*p232Xprint and read the document called "How to use: DATOW Software Installation/Setup/Checklist Getting*p1238Y*p232XStarted -- READ ME FIRST" for detailed installation and setup instructions, as well as helpful tips and*p1297Y*p232Xhints for getting the most from DATOW Software. That document also describes our Support Policy*p1356Y*p232Xand fees. Please contact DATOW at (562) 377-5814 for any questions or problems you have regarding*p1415Y*p232Xany installation problem or specifics on your particular computer environment. Our fax number is (562)*p1475Y*p232X377-5824. (16385X*c16385D*c46E(s24W4<~~< ALSO, please check with our web site www.datow.com for updated support*p1535Y*p232X*c16385D*c120E(s82W`?>information, bug fixes, workarounds, hints, tips and changes to our support policy and fees.*p1618Y*p232X(16388XAfter you have installed the programs, type TOW, enter your password (the startup password is usually*p1677Y*p232X11227 or 1). You may use the OPENING MENU Choice #12 to print documentation that will enable*p1736Y*p232Xyou to take full advantage of all the capabilities that DATOW Software programs give you. To get to the*p1795Y*p232XLien Sale programs, you select OPENING MENU choice #5 for Vehicle LOT Control (DATOW). If*p1854Y*p232Xyou have purchased DATOW LOT Control, you will be taken to that program where you select menu*p1913Y*p232Xchoice #10 to go to the Lien Sale program. If you have not purchased the DATOW LOT Control*p1972Y*p232Xprogram, choosing #5 will take you directly to the Lien Sale program.*p2056Y*p232XUse DATOW Main Menu Choice #11 to enter information that is required for Lien Sale processing.*p2115Y*p232XNote that if you are set up for multiple companies, each company will have it's own setup screen, as*p2174Y*p232Xdescribed next. Press F2 to advance to the next company in the system This approach allow you to have*p2233Y*p232Xdifferent company names/addresses/VSF numbers, etc. The information in System Maintenance that is*p2292Y*p232Xspecific to Lien Sale processing includes:*p2387Y*p232X*c16390D)s64W@28=540$Symbol(16390X*c16390D*c183E(s70W\??*c32E(s17W4 *p+39X(16388Xyour DMV Agreement number. For California, this is the number assigned to your Account by DMV*p2446Y*p307XInformation Services. For Texas, this field holds the VSF Number. Use all 8 characters allocated for*p2505Y*p307Xthis number. If your number is less than 8 character, fill it with leading zeros For Nevada, enter your*p2564Y*p307XPUC #. Other states may also use this.*p2643Y*p232X(16390X *p+39X(16388X*c16388D*c36E(s130W#&d``>cxap`````` ` `|``?ocaa`````acg?```the amount you charge for a Long Lien (over $4000) over and above the amount you charge for an*p2702Y*p307XUnder $4000. This will be added to the title search, lien, and cost to conduct fees. Usually this is*p2761Y*p307X$30.00. (Usually used only by CA companies.) Also, see the Note for the title search fee listed*p2820Y*p307Xbelow. *b0M *p3094Y*p1107X(16385X*c16385D*c48E(s115W!!d>>~~~~~~~~>>10*p65Y*p82X(16390X *p+39X(16388Xthe city in which you mail your forms. Now obsolete, but enter it anyway. You never know when*p124Y*p157XDMV might again require this. Also, states other than CA may require this.*p203Y*p82X(16390X *p+39X(16388Xthe time of day you conduct your lien sale. Use military time, e.g. 0900 is 9 A.M., 1300 is 1 P.M.*p282Y*p82X(16390X *p+39X(16388Xyour CA DMV requester code. This is a letter followed by 4 digits. Applies only to users who*p341Y*p157Xrequest CA DMV information electronically. Other states may require this.*p420Y*p82X(16390X *p+39X(16388Xthe amount you charge for a title search. This charge is automatically added to the vehicle when the*p479Y*p157Xrequest for information (LS Menu Choice #3) is made. Note that this charge, along with the next 2*p538Y*p157Xand the above listed Long Lien fee can now be set for each income code in the event that you must*p597Y*p157Xcharge a different amout based on where the tow was ordered from. That is, some cities may limit*p656Y*p157Xthe amount you may charge, but the tows for a state-wide agency may allow a different amount. If*p715Y*p157Xthe charge is blank in the income code, the program will use the charges you enter here.*p794Y*p82X(16390X *p+39X(16388Xthe amount you charge to perform the lien.*p873Y*p82X(16390X *p+39X(16388Xthe amount you charge to conduct the sale, if allowed.*p952Y*p82X(16390X *p+39X(16388Xhow you want most of your requests to run through the CA DMV computer (Plate or Vin or Both).*p1031Y*p82X(16390X *p+39X(16388Xthe name of the newspaper where you publish notices of sale. Not currently used, but you can enter it*p1090Y*p157Xhere if you want to.*p1177Y*p82X(16390X *p+39X(16388XEnter the Storage Tax rate, unless you are using the tax feature in the Income Code.*p1264Y*p82X(16390X *p+39X(16388XThe Auto LS Charge is whatever you charge.*p1351Y*p82X(16390X *p+39X(16388XThe Change signed paragraph question does not apply to version 4.51, since release invoice are*p1410Y*p157Xgenerated differently. Set to No.*p1494Y*p82XFor Multi-Company setups, there is a separate screen for each company. Press F2 to go the next*p1553Y*p82Xcompany if you are Multi-Company. If not, pressing F2 will take you to the System Maintenance for the*p1612Y*p82XTruck and Driver System. Pressing F2 in that screen will take you to the Income Code Setup. Multi-*p1671Y*p82XCompany users will go to Income Code Setup when F2 is pressed at the last company's Truck and Driver*p1730Y*p82XSetup. There is a counter in the top left portion of the screen that tells you how many companies are*p1789Y*p82Xauthorized and there is a counter in the top right portion of the screen that tells you which company you*p1848Y*p82Xare on. There is also a 3 character code for each company displayed just under the company counter on*p1907Y*p82Xthe right. Of course, the company name is also a BIG clue as to which company you are working on.*p1966Y*p82XThere are also some settings in the Income Codes that must be made. For each Income Code, the*p2025Y*p82Xprogram needs to know the following:*p2160Y*p82X(16385X*c16385D*c73E(s115W!!L*c78E(s186W!""~<???xx8*c82E(s181W!$!??*c89E(s181W!#!? 00``??*c45E(s26WDINCOME CODE ENTRY - Page 1:*p2231Y*p82X(16388XThe Income code itself. A number between 1 and 1000. Note that when you enter a new Income Code,*p2290Y*p82Xa small "n" will appear next to the number, indicating that it is a "n"ew number.*p2366Y*p82XA description of that income code, e.g. Long Beach PD Impound*p2442Y*p82XThe company code associated with this Income Code. Your company's code is printed on the KEY*p2501Y*p82Xdiskette and is always 3 characters long..*p2577Y*p82XThe Translation between OUR Vehicle Types (Car, 1,2, Motorcycle) and YOUR Vehcile Types*p2636Y*p82X(A,B,C,D or whatever). Probably not required, except in WA, so leave it alone.*p2712Y*p82XThe Hourly Rate for each of the 4 Vehicle Types. Enter the Full Hour rate, even if you can only charge,*p2771Y*p82Xfor example, 1/2 hour. Note that this and the next 2 entries are used to automatically calculate the*p2830Y*p82Xtowing fees in Truck & Driver. It does not operate if you enter a stored vehicle directly into the Lot*p2889Y*p82XControl program. This Hourly Rate entry, along with the Minimum charge minutes entry are used to*p2948Y*p82Xautomatically calculate the Towing or "Hook-up" fee. The additional fee, if the minimum number of *b0M *p3094Y*p1257X(16385X11*p62Y*p232X(16388Xminutes is exceeded, is calculated using the Dispatch Time and the 98 time and the Charge increment*p121Y*p232Xentry that follows that fee and is entered into the call charge in the Hourly category, IF the Hourly charge*p180Y*p232Xis zero. If it is non-zero, that value is honored.*p256Y*p232XThe MINIMUM charge you are allowed, in Minutes.*p332Y*p232XThe smallest increment you charge. For some companies it may be 30 minutes, for others 5 Minutes or*p391Y*p232Xeven 1 Minute.*p467Y*p232XThe Storage Rates for each of the 4 Vehicle Types. Put these fees into Storage Rate 1. Storage Rate 2*p526Y*p232Xentries are to accomidate Split Storage Rates in states such as CT. and TX. If you are required to*p585Y*p232Xchange the storage rate after some number of days, enter the 2nd rate for each of the 4 Vehicle Types.*p644Y*p232XThen enter the day that the new rate takes effect in the "Starts on Day" field. If the 2nd rate is to be*p703Y*p232Xused retroactively, that is back to the first day of storage, enter "Y" to the "Retro-Active" Question.*p762Y*p232X(This is a rare condition.)*p838Y*p232XThe next entries are for Automatic Calculation of the 1st day's Storage. The first entry, Rule 1, contains*p897Y*p232Xthe hour in which the rule changes from rule1 to rule 2. So, if you have to charge only 1/2 day's storage*p956Y*p232Xuntil the vehicle has been in your possession for 24 hours, then enter 24 here. If you must allow FREE*p1015Y*p232Xstorage for the first 6 hours, enter 6 here. An interesting variation is in the case that the next charge*p1074Y*p232Xperiod may not be applied until some number of hours have passed, irrespective of whether or not*p1133Y*p232Xmidnight has passed. Enter the rule 1 hours as a negative number to activate this condition.*p1212Y*p232X(16390X *p+39X(16388XNext enter a percentage of the 1st day's storage that applies. Using the above examples, the entry*p1271Y*p307Xwould be 50 for 1/2 day's storage and 0 for FREE storage.*p1350Y*p232X(16390X *p+39X(16388XThe next entry tells the program whether to revert to calendar days after the first day. If you enter*p1409Y*p307X"N"o here, then each vehicle essentially has it's own 24 hour clock. That is, storage will increment*p1468Y*p307Xeach 24 hours. BE ADVISED that certain reports will, therefore, calculate different amounts if run at*p1527Y*p307Xdifferent times of the same day.*p1606Y*p232X(16390X *p+39X(16388XThe Maximum number of storage days tells the program when and if it should stop charging storage.*p1665Y*p307XEnter Zero if storage never stops.*p1744Y*p232X(16390X *p+39X(16388XA variation on the above stop storage entry involves using the Lien Sale Clear Date as the date past*p1803Y*p307Xwhich no storage shall accrue.*p1882Y*p232X(16390X *p+39X(16388XThe next field is used if you are required to collect a fee for the city/state or some other governmental*p1941Y*p307Xagency. Any charge amount entered here will be automatically entered into the O/PO/2nd field for*p2000Y*p307Xthat vehicle's charge information.*p2079Y*p232X(16390X *p+39X(16388XThe tax rate is the next entry. It will apply to each product as specified in the next entries.*p2158Y*p232X(16390X *p+39X(16388XThe next 14 entries correspond to the 14 product codes that are set up in the system maintenance*p2217Y*p307Xscreen. Use the built-in help (Alt-H) to find out which code you are dealing with. An "X" here*p2276Y*p307Xindicates that you want to charge a tax for that product for this income code. Leave blank if you*p2335Y*p307XNEVER charge a tax for this product under this income code. If you only charge tax for storage,*p2394Y*p307Xthen leave all 14 "slots" blank, except for position 11.*p2473Y*p232X(16390X *p+39X(16388XNext enter the name, street address, city, state, Zip and telephone number of the agency or*p2532Y*p307Xorganization that authorizes a tow under this income code.*p2611Y*p232X(16390X *p+39X(16388XThe next three lines are for the street address and the city state zip and the telephone number of the*p2670Y*p307Xlocation where a lien sale will be conducted for vehicles stored under this income code.*p2749Y*p232X(16390X *p+39X(16388XThe next two entries are to be used to define the database where vehicles are stored and accounts are*p2808Y*p307Xposted. These entries are actually for future use, so the DATOW entry should contain DAT and the*p2867Y*p307XAR entry should contain your 3 character A/R code for now. In the future, we expect to be able to*p2926Y*p307Xoffer more flexiblity in where stored cars and account invoices are posted. *b0M *p3094Y*p1107X(16385X12*p65Y*p82X(16390X *p+39X(16388XThis next entry, Invoice type, defines the type of invoice to use for releases when releaseing a vehicle*p124Y*p157Xstored under this income code. Unless you are told otherwise, you should simply enter 1 here.*p183Y*p157XAgain, this is here for future use to support custom invoices. Also, you can now have different*p242Y*p157Xrelease invoices for differnet income codes, as may be required by some cities or clients*p321Y*p82X(16390X *p+39X(16388XThe next 2 entries are for DOJ reporting requirements for CA only. For TX, leave these blank. We*p380Y*p157Xuse the DOJ 30 day date location to track the date that the 2nd notice was printed. and/or processed.*p459Y*p82X(16390X *p+39X(16388X Is this a Public Agency? CHP, Local PD, IRS, etc. (16385Xare(16388X Public Agency tows. Owner Requests, even*p519Y*p157Xif they come through a Public Agency, (16385Xare not(16388X PA tows. Enter a "Y" or and "N" in this field, as*p578Y*p157Xappropriate.*p657Y*p82X(16390X *p+39X(16388XPPI? Is this a Private Property Impound? Some of you may call this something else, such as Private*p716Y*p157XPerson Impound, Tow-Away, or something else. This idea here is that the program needs to know if*p775Y*p157Xthe vehicle was impounded by OTHER than a public agency AND it was not an Owner Request.*p834Y*p157XAgain, enter a "Y" or and "N" in this field, as appropriate.*p929Y*p82X(16390X *p+39X(16388XIf you would like the system to automatically put a hold on all vehicles stored under this income code,*p988Y*p157Xput a "Y" here.*p1083Y*p82X(16390X *p+39X(16388XThe Start Storage Time is a necessary evil because if the system is to calculate storage based on*p1142Y*p157Xhours rather than calendar days, you need to tell the program when the clock starts ticking. Usually,*p1201Y*p157Xit is the 98 time, but you can also set it to be the Dispatch time, the on-location 97 time, the 10-15 in*p1260Y*p157Xtow time. This assumes you are using our Truck & Driver program to enter your calls. If you enter*p1319Y*p157Xstored vehicles directly into the lot control, this entry has no meaning.*p1411Y*p82XPress F2 to store this first of 2 pages of the income code setup or Press F1 to abort the changes you*p1470Y*p82Xmight have just made.*p1613Y*p82X(16385XINCOME CODE ENTRY - Page 2:*p1684Y*p82X(16388XThe second page of the income code setup begins with the base commissions you pay your drivers. If*p1743Y*p82Xyou do not pay by commission you may leave these next 9 entries at zero.*p1835Y*p82XA base commission is one that anybody in your company that gets paid by commssion is elegible to*p1894Y*p82Xreceive. For example, your drivers may get a 10 percent commission,except for some that get 12%*p1953Y*p82Xbecause they have been with you for 10 years, or for whatever reason, you have decided to pay them*p2012Y*p82Xmore. You would enter .10 here and list the extra 2% in the driver record.*p2104Y*p82XSo, to enter a percentage, enter a period and then the number. For example, ".2 would be 20%. If they*p2163Y*p82Xget a straight dollar amount, jsut enter that number. For example, "5" would meand they get $5.00 per*p2222Y*p82Xtow for tows performed under this income code. Again, this does not apply if you do not have the Truck*p2281Y*p82X& Driver program.*p2373Y*p82XCertain entries, such as O/PO/2nd (which is usually used to record pay-outs), Special and Misc. usually*p2432Y*p82Xdo are not commissioned, so leave them at zero.*p2524Y*p82XThe next section deals with automatic mileage charge calculations. Again, this only applies to Truck &*p2583Y*p82XDriver Users. The first entry is the "Split", up to which the Group 1 charges will apply. For example, if*p2642Y*p82Xyou allow 5 "free" miles for this type of tow, enter a 5 here and a zero in the next 4 entries (for a "C"ar,*p2701Y*p82Xtype "1" truck, a type "2" truck and a motorcycle. Group 2 charges apply for miles beyond the*p2760Y*p82X"free"number of miles.*p2852Y*p82XThe first set of settings is for Loaded miles (From the pickup loaction to the destination). The second set*p2911Y*p82Xis for Unloaded miles (getting to the Pickup location ). *b0M *p3094Y*p1257X(16385X13*p62Y*p232X(16388XFinally, the last 4 entries are for Lien Sale charges. This is described earlier in this document.*p154Y*p232XPress F2 to store this page of this income code setup information. Then enter the next income code you*p213Y*p232Xwant to create or modify and press enter. When you are finished with Income codes, press F1 at the*p272Y*p232XIncome code field.*p364Y*p232XHINT: After you have entered a new Income Code, you should create a PickList Help file. The program*p423Y*p232Xwill tell you how. Or read the manual section entitled HOW TO USE PICK LIST HELP. Note that if*p482Y*p232Xyou enter a lower case "p" here, the program will return to the Income Code field after it creates the*p541Y*p232XPickList help file. An UPPER case "P" will tell the program to go to the Lot Control Main Menu after*p600Y*p232Xcreating the file. So, if you want to print a hard copy AND create a new PickList help file, use lower case*p659Y*p232X"p" and then a "Y" or a "y" to print a hard copy. A lower case "y" will print the list "compressed". An*p718Y*p232Xupper case "C" will print the list and include Commisssion information. A lower case "c" will print*p777Y*p232Xcommission information, but with a smaller (compressed) size character set.*p1094Y*p232X(16387XCustom Reporting System:*p226X*p1115Y*c2112A*c6B*c100g2P*p1193Y*p232X(16388XThere is a new option that allows you to run interestng variations on our usual reports Also, we can now*p1252Y*p232Xmore easily create custom reports for you. These new variations include a daily impound report and a*p1311Y*p232Xrelease activity report by employee number. *b0M *p3094Y*p1107X(16385X14*p62Y*p82X(16388XLien Sale Processing:*p154Y*p82XThe program can how handle the new USPS 20 digit Certified mail numbers. For states where each party*p213Y*p82Xmust be notified by Certified Mail, the program will increment the number to the next in the series. Just*p272Y*p82Xbe sure that you have enough to complere the run. And do not get them mixed up and out of order.*p364Y*p82XDuring the printing of the forms, you can now type the log number of a vehicle to print withoug having to*p423Y*p82Xbo back to the starting number with an F1. Simply type a number and the program will adjust for you.*p515Y*p82XFor states that require publication in the newspaper under various conditions, you can now designate that*p574Y*p82Xyou want the vehicle to appear on a publisher's listing that will print when you have finished printing a*p633Y*p82Xbatch of lien papers.*p725Y*p82XThe LS mode 3 will now default to printing a preview and then default to NOT. Hard to describe, but*p784Y*p82Xyou will no doubt like the way it now works. Also, for states that need to obtain information from other*p843Y*p82Xstates, a letter will generate for each state that you need info from.*p935Y*p82XWe have dropped the Sticker Number. It was obsolete and we needed the space.*p1027Y*p82XThe Application to Conduct an over $4000 had a bug where a real strange date printed above the date*p1086Y*p82Xtowed. This has been fixed. Also, future version of DATOW's CA Lien Sale processing program will*p1145Y*p82Xenter the "Person billed or law enforcement agency authorizing removal of vehicle" on the form REG.*p1204Y*p82X656 (Application for Lien Sale Authorization and Lienholder's Certification).*p1296Y*p82XSome very subtle changes have been made to the print location of data on certain forms. We had some*p1355Y*p82Xroom so we used it.*p1447Y*p82XThe printout program had a bug where it incorrectly reported that there was a (16389X*c16389D*c112E(s152W"d|<>@>><><<|<x<pxxx<*c115E(s85WL| @@@~>?@@@`8*c105E(s80W 8``?><<|xyzx*c98E(s121W##d|xxxx<<<xxx80*c108E(s86W##8>|<xxx><<|@xxyxpossible(16388X overflow*p1506Y*p82Xwhenever a prior record that had an overflow, but did not have a pending master record, was*p1565Y*p82Xencountered. Since this error was one of those "on the side of caution" errors, it was only an*p1624Y*p82Xinconvenience, not a "real" problem. This is now fixed.*p1716Y*p82XAlso, if you are updating expiration dates during the PRINTOUT program (which is the default), a date*p1775Y*p82Xof 00000 in the Pending Master record would result in no expiration date (a blank) being entered for the*p1834Y*p82Xvehicle. Very rare.*p1927Y*p82XThe documentation has an incorrect NOTE regarding (16385X*c16385D*c36E(s124W"$d03<0x0xx080000???7100|0|0|0x00300under $300(16388X liens. It says that if there is no one to*p1986Y*p82Xnotify, you can dispose of the vehicle immediately. While that used to be true, it is no longer true.*p2045Y*p82XTherefore, you must still wait the 15 days for the vehicle to clear. The program does this date calculation*p2104Y*p82Xcorrectly. Only the documentation is incorrect. This affects the documentation files HTLS3.HP3 for*p2163Y*p82Xtowing companies and HTLSAGT.HP3 for Agents.*p2255Y*p82XThis raises an interesting point regarding 30 day holds for these under $300 liens. If you follow the law*p2314Y*p82Xand start your lien within 15 days, the vehicle may clear before the 30 days are up. Simply hold the*p2373Y*p82Xpaperwork and do not let the vehicle out of your possession until the 30 days are up plus whatever*p2432Y*p82Xnumber of days your City/PD has told you to wait. This is another example of knee-jerk laws being*p2491Y*p82Xpassed without consideration of their impact. As if it would have killed the legislature to spend an extra*p2550Y*p82Xcouple of hours writing the law so that it took into consideration the existing laws regarding lien sales.*p2642Y*p82XCertain date fields in various portions of the lien programs will now default to a date that is 32 days from*p2701Y*p82Xtoday. For example, the For Sale List. Since most users run the For Sale List immediately after they run*p2760Y*p82Xthe forms, the program is trying to "guess" the date of the sale. If it guesses correctly, it saves you some*p2819Y*p82Xtyping. If not, you would have to enter the date anyway, so nothing is lost.*p2911Y*p82XIf you are experiencing a delay between the time the computer thinks it has printed a form and the time it*p2970Y*p82Xacutally prints, let us know. We have a new way to force the printer to print "NOW", that can be *b0M *p3094Y*p1257X(16385X15*p62Y*p232X(16388Xautomatically invoked. By default, we do not, but it is easy to activate and we can walk you through this*p121Y*p232Xchange over the telephone.*p254Y*p232X(16387X*c16387D*c102E(s145W++L??????Deficient Lien Collections:*p226X*p275Y*c2112A*c6B*c100g2P*p353Y*p232X(16388XThis module/service is being discontinued due to lack of interest. *b0M *p3094Y*p1107X(16385X16*p103Y*p82X(16387X*c16387D*c98E(s188W* +?????Accounts Receivable:*p76X*p124Y*c2112A*c6B*c100g2P*p202Y*p82X(16388XDuring an AR Query or during a Customer File Maintenance session, if the customer has an Extended*p261Y*p82XComment file, you are now notified of this fact. During a Query, the "Good/Bad Comment", will flash.*p320Y*p82XThis is displayed under the Customer's Name, Address, Phone # and Credit Limit. If you have not*p379Y*p82Xentered a "Good/Bad Comment for this Customer, the AutoBill information will flash, even if you do not*p438Y*p82Xuse AutoBilling. The words that you will see on the screen are "A/B Code: Qty". During a Customer*p497Y*p82XFile Maintenance session, the word "Comment" will turn yellow and flash if you have an Extended*p556Y*p82XComment for this Customer.*p648Y*p82XYou can now access the Customer Extended Comment file during an AR Query. Previously, you needed*p707Y*p82Xto exit from the Query to the "Enter Customer I.D." field and then press Alt-H twice. Now, you can*p766Y*p82Xpress Alt-H once while you are viewing the customer's transactions to get access to the Extended*p825Y*p82XComment file for that customer. Note that if you have the detail of a single transaction displayed, you*p884Y*p82Xmust go back to the Customer Status Query screen where each transaction is a single line and then press*p943Y*p82XAlt-H to get access to this Extended Comment file. By the way, if no Extended Comment file exists for*p1002Y*p82Xthis customer, you can create one at this time.*p1094Y*p82XAny time you modify your Customer records (AR File Maintenance Menu choice #3), the PickList Help*p1153Y*p82Xfile will be automatically updated as you exit from that mode. No need to go to the AR Main Menu*p1212Y*p82Xchoice #5 (Reports) and run the Customer Listing (#1) and ask for the "P"ickList. This should save you*p1271Y*p82Xtime and make it easier. This automatic PickList file update is also now active for AR File Maintenance*p1330Y*p82XMenu choices #1 (General Ledger), #2 (Salespersons), #4 (Vendors) and #5 (Products). Remember, if*p1389Y*p82Xyou are using our programs on more than one computer (PROfessional Edition), you will still need to*p1448Y*p82Xupdate the PickLists on all the other computers. Also, please keep in mind that this feature does not*p1507Y*p82Xallow you to exclude Customers, Products, etc. from the PickList Help file. If you need to do this, use*p1566Y*p82XAR Main Menu choice #5, which will give you that capability.*p1658Y*p82XIf you have chosen the LASER4 or LASER4H printer control files, we can print your company name in a*p1717Y*p82Xreal big font on your statement. Try it!*p1809Y*p82XThe watermark capability described in the DATOW Lot Control portion of this document is enabled in*p1868Y*p82Xthe AR, too. It will print on AR invoices (TOW) and Statements (CTW), if the file CUWRMK1.IMG is*p1927Y*p82Xpresent. Contact us for details and costs.*p2019Y*p82XA nagging little bug that sometimes caused the AR to misreport the current balance for a customer in*p2078Y*p82Xqueries has been tracked down and squashed! It occurred if you pressed F1 when entering or editing an*p2137Y*p82Xinvoice at the point where it asked you if you want to print the invoice. This in no way affected the*p2196Y*p82Xaccuracy of the customer's account, since all reports and statements are transaction oriented. But the*p2255Y*p82Xprogram tries to keep a running balance for speed purposes. It was this running balance that was not*p2314Y*p82Xbeing properly updated in the above condition. This is why you would sometimes see an "OUT OF*p2373Y*p82XBALANCE" message in a Query. And this is why a re-balance of the accounts would fix it.*p2465Y*p82XIn a related issue, certain payment session actions would cause the system balances to incorrectly*p2524Y*p82Xcalculate. These conditions have been resolved, and in most cases you will not have any problems.*p2583Y*p82XHowever, certain payment session actions, such as deleting an applied unapplied credit, will not restore*p2642Y*p82Xthe system balances to the prior state. The totals will be accurate, but the distribution of the credits will*p2701Y*p82Xnot accurately reflect the new (again!) unapplied credit. If this happens, use AR Utility Menu choice 2 to*p2760Y*p82Xrebalance based on actual transactions.*p2852Y*p82XAlso, as a result of the need to round certain numbers, the sales tax would sometimes print on an invoice*p2911Y*p82Xincorrectly. The amount was calculated correctly, but the rate at which the tax was calculated would*p2970Y*p82Xdisplay and print incorrectly. That has also been fixed. *b0M *p3094Y*p1257X(16385X17*p62Y*p232X(16388XAn issue has arisen regarding Club Accounts that take a discount. Normally, you should simply set up*p121Y*p232X*c16388D*c124E(s62W#.(that account to be discounted automatically, using AR Main Menu choice #1 | AR File Maintenance*p180Y*p232Xchoice #8 (Cust/Product Discounting). Using this approach, the full amount is entered into Truck &*p239Y*p232XDriver (or AR directly if you are manually cutting an invoice, which is rare), but the Invoice in the AR*p298Y*p232Xwill automatically have the discount applied. This will be shown in the Discount category of the Invoice.*p357Y*p232XIt will also show on a statement, in the line item, as a Credit.*p449Y*p232XHowever, some Clubs are taking the discount AGAIN! That is, although your Statement and/or Invoice*p508Y*p232Xclearly shows that a discount has already been applied, these Clubs are taking the discount again. The*p567Y*p232Xnerve of some people's kids!*p659Y*p232XTo counteract this practice, we have the following suggestion. DO NOT use the automatic discounting*p718Y*p232Xfor these accounts. Instead, set up the Club's account to use the "Fast Pay" discount. If they get a 10%*p777Y*p232Xdiscount, put in Terms of 10% disc 999 days. Then, when an Invoice is created, the terms for that*p836Y*p232Xinvoice will reflect these settings. The portion of the AR program where you apply the payments will*p895Y*p232Xthen allow you to put in the discounted amount the customer is paying and it will properly apply the*p954Y*p232Xdiscount to the invoice.*p1046Y*p232XFor example, if the customer is setup for a 10% fast pay discount (and they pay within 999 days!) and the*p1105Y*p232Xinvoice is for $100.00, if you pay that invoice with only $90.00, the program will accept the $90.00 as*p1164Y*p232Xpayment in full, since the client is eligible for a 10% ($10.00) discount.*p1256Y*p232XIn the event that the customer pays only a portion of the invoice, the payment program will apply the*p1315Y*p232Xdiscount ONLY to the portion of the invoice that is being paid. For example, if the customer sends you*p1374Y*p232X*c16388D*c43E(s120Wp *c61E(s56W p$50.00 to pay this $100.00 invoice, the program will credit the invoice for $55.00 ($50.00 + $5.00=*p1433Y*p232X*c16388D*c59E(s48W 40xx0x~ `$55.00; that is, the amount actually paid plus 10% of the amount being paid). This would leave a*p1492Y*p232Xbalance due on that invoice of $45.00. When the customer sends you a payment for the balance of the*p1551Y*p232Xinvoice, that payment would probably be for $40.00, since the original invoice was for $100.00 and the*p1610Y*p232Xdiscount would have been $10.00. The customer has already paid $50.00, so they send you $40.00. The*p1669Y*p232Xprogram will see that the customer is paying $40.00, it will apply the 10% to the amount paid and*p1728Y*p232Xcalculate the discount as $4.00. However, the invoice is still open for $45.00, so the invoice would*p1787Y*p232Xremain open for $1.00 (45 minus 40 minus 4). To allow you to easily adjust for this, if you pay an*p1846Y*p232Xinvoice and you use a lower case "p" to indicate this, you will be taken to the Discount Taken field after*p1905Y*p232Xyou enter the amount the customer is paying. In the above example, you would press a lower case "p",*p1964Y*p232Xtype in 40 and press Enter. The Discount taken field will show "$4.00". Simply change that to "$5.00"*p2023Y*p232Xand press Enter. The program will take your entry ($5.00) instead of the amount it calculated ($4.00) as*p2082Y*p232Xthe Discount Taken. The invoice will be paid in full. The total discount will be correct. And the amount*p2141Y*p232Xyou show as Income will not be over-stated.*p2233Y*p232XThis may sound complicated, and, well, it is! But it is a rare situation that will not affect many users. But*p2292Y*p232Xif it is an issue for you, we believe that you will like this new approach and that you will find it easier to*p2351Y*p232Xuse than it is to describe.*p2443Y*p232XDuring a Payment Session, prior versions allowed you to pay an invoice with more funds than you had*p2502Y*p232Xavailable to apply. This would result in an Unapplied Credit being automatically created with a negative*p2561Y*p232Xvalue. Since UA credits should have a positive value, but are displayed during a payment session as a*p2620Y*p232Xnegative value, these negative valued UA credits were more like debit memos. This has now been*p2679Y*p232Xchanged so that you can no longer apply more against an invoice than you have funds available.*p2771Y*p232XInterim Statements can now exclude transactions prior to a given date. You have the option to*p2830Y*p232Xcompletely ignore these transactions or to have them accumulated in a single line at the start of the*p2889Y*p232Xstatement. You can also choose to include applied payments dated after the "End of Period (16389X*c16389D*c99E(s85WXp`pp<xxx~?*c118E(s85WXpx8800 `*c121E(s152W"X8|<>>`@ 0`@ 0`qpeffectivity*p2948Y*p232X(16388Xdate." These new features are presented to you as pop-up questions after you press F2. *b0M *p3094Y*p1107X(16385X18*p62Y*p82X(16388XAt the end of an AR payment session, the prior versions of the program would print a report of the*p121Y*p82Xsession. Now, that report is optional. Also, that report is saved as a text file (%PF%PSmmddyy.XXX*p180Y*p82Xwhere mm=month, dd=day, yy=year, XXX=your AR company code and %PF% is the optional Private*p239Y*p82XFile subdirectory. If %PF% is not set, the file will be created and stored in the current (usually \TST)*p298Y*p82Xsubdirectory.) If you perform more than one session in a day, both sessions are saved using the same file*p357Y*p82Xname.*p449Y*p82XWe recommend that you print this report at the end of the session and save that paper. Also, we*p508Y*p82Xrecommend that you do NOT delete that file. These files are quite small and will provide a useful audit*p567Y*p82Xtrail in the event of a problem. Note that if you perform more than one payment session on any given*p626Y*p82Xday, and you choose to print that recommended report, it will re-print the first session. So, if you know*p685Y*p82Xyou are going to do more payment sessions later in the same day, you may want to print the report only*p744Y*p82Xfor the last session of the day. If you print it after each session, you will get a lot of paper, since each*p803Y*p82Xsession will add it's transactions to the prior session(s) and give you a complete report of the day's*p862Y*p82Xpayments. This change gives you more control over how and when (or even "if") payment reports are*p921Y*p82Xprinted. This is especially helpful to PROfessional Edition users who may be sharing a printer or using a*p980Y*p82Xshared printer. Earlier versions of AR always printed a payment report and it printed it AS you finished*p1039Y*p82Xwith each payment. Now, it will only print at the end and only if you tell it to.*p1131Y*p82XNote: The filename now includes the Year, so the old problem of last years payments printing on the*p1190Y*p82Xpayment report is gone!*p1282Y*p82XThe AR sorting programs have been enhanced to handle conditions that can arise if the computer is*p1341Y*p82Xturned off during a payment session. Part of this enhancement includes the reporting to the ERROR.FIL*p1400Y*p82Xtext file the date, time and information about any transactions that were cleared by the sort due to an*p1459Y*p82Xincomplete transaction. Also, duplicate invoice numbers within a customer on the same date are*p1518Y*p82Xprocessed differently by the sorting programs. If a duplicate is found, any payments against any of these*p1577Y*p82Xinvoices are removed and re-created as Unapplied Credits, which you will need to re-apply to the*p1636Y*p82Xappropriate invoice(s). Also, since each invoice must have a unique number, the first invoice retains the*p1695Y*p82Xoriginal number but all other duplicates are assigned an invoice number from the AR's invoice numbering*p1754Y*p82Xsystem. These actions are also fully reported in the ERROR.FIL text file. Note that there is an option in*p1813Y*p82Xthe AR Company Maintenance screen that allows you to control the ability of the system to allow or*p1872Y*p82Xdisallow duplicate invoice numbers. It is called "DC" for Duplicate Check and it allows you to define*p1931Y*p82Xwhether invoices should be checked for duplicates within a customer, within your entire system, or not at*p1990Y*p82Xall. If invoice creation is taking too long, especially for any very large accounts you might have, and*p2049Y*p82Xespecially during a Hot Post from Truck and Driver, then you can turn off this Duplicate Check. But be*p2108Y*p82Xadvised that doing so can result in duplicate invoices in the AR. The sorting programs will do the best*p2167Y*p82Xthey can to resolve this situation should it arise, but it is better if it does not arise. Due to technical*p2226Y*p82Xreasons, if duplicates do occur, the descriptions of the vehicle may not be accurate. That is, the*p2285Y*p82Xdescription for one invoice could get "re-attached" to the wrong invoice. The dollar amounts are not*p2344Y*p82Xaffected. Although this condition is rare, you should be aware of the possibility of this happening.*p2436Y*p82XAlso, the sort has been modified to dramatically run faster. You must be running under WIN 9x or*p2495Y*p82Xbetter. This question is asked during installation.*p2587Y*p82XIf you choose to disable the Duplicate Check, then you should use the AR Reports menu choice #8*p2646Y*p82XInvoice List (Sales Journal) to look for duplicates (dupe Only). If you have duplicates, you must change*p2705Y*p82Xthe invoice number on one of them so that the duplicate does not exist BEFORE you run a sort or an AR*p2764Y*p82XEnd of Period.*p2856Y*p82XA major new feature for the AR is the ability to perform ON SCREEN reports. That is, most reports*p2915Y*p82X(AR Main Menu choice 5) can now be sent to the screen instead of the printer or a file. The exceptions *b0M *p3094Y*p1257X(16385X19*p62Y*p232X(16388Xare reports 2 (Customer Activity, because the Query feature is a more robust way to see this*p121Y*p232Xinformation), 3 (Collections report, because this produces a worksheet for telephone follow-up) and 9*p180Y*p232X(Labels, because of obvious reasons). The on screen transaction report and the invoice report are*p239Y*p232Xespecially powerful ways to view your AR information.*p331Y*p232XAlso, the Salesperson report is now operational. It is essentially the same as a transaction report, but it*p390Y*p232Xreports by salesperson instead of customer. If you pay a commission to the person who brought you the*p449Y*p232Xaccount, you can enter that person as the Assigned Salesperson for the customer.*p541Y*p232XThere is a feature in AR Main Menu Choice 2 Add/Edit/Review Invoices that very few users have*p600Y*p232Xexplored. The AR can search all customers for an invoice number. It can also search all customers for an*p659Y*p232Xinvoice that contains certain words in the Detail Ref: or the PO# fields. That search now does not care if*p718Y*p232Xthe text is upper or lower case and it uses our Sliding Search capability. This Sliding Search means that*p777Y*p232Xyou can put in partial information for the search, even if it is not the first part of the Detail Ref: or PO #*p836Y*p232Xfields. It is just like searching for a license plate in DATOW Lot Control. This search will look through*p895Y*p232Xboth the Detail Ref: and the PO# fields for the text you tell it to search for.*p987Y*p232XAlso, you can now tell the program to search for the NEXT invoice that matches your search criteria.*p1046Y*p232XThis works for either invoice number searches or for text searches. If the program finds an invoice that*p1105Y*p232Xmatches your search criteria, it will display that invoice and position the cursor at the invoice number*p1164Y*p232Xfield. Just press F2 to tell the program to search for the NEXT matching invoice. Again, this is very*p1223Y*p232Xsimilar to DATOW Lot Control where a search for a vehicle brings up a record that matches the search*p1282Y*p232Xcriteria but is not the vehicle you are looking for.*p1374Y*p232XAR envelope printing has been enhanced to allow you to choose the format of the envelope that you want*p1433Y*p232Xto print. Ask for help on the AR Main Menu Choice 5 (Report) / AR Reports Selection Menu Choice 9*p1492Y*p232X(Customer or Product Labels or Laser Envelopes) or in several other locations while you are printing*p1551Y*p232Xenvelopes, and read more about it. Note: This is the file ARLABEL.DOC usually found in your \TST*p1610Y*p232Xsubdirectory. Enhanced options for printing labels, too.*p1835Y*p232X(16387X*c16387D*c66E(s226W*'*??????*c100E(s231W*#+???????????AMIOK -- a program for companies that use BOTH the AR and TD:*p226X*p1856Y*c2112A*c6B*c100g2P*p1934Y*p232X(16388XThe utility program AMIOK is included with the Truck & Driver program. This is a utility program that*p1993Y*p232Xis NOT a menu choice. You can run this program from the DOS prompt. This utility will check the AR*p2052Y*p232Xfor invoices that started as calls in TD. You specify the date range, starting log number, etc. in the*p2111Y*p232XAMIOK screen and the program will look at the TD call, and if it is posted to the AR, it will check the*p2170Y*p232XAR for that invoice under the customer indicated in the call. If it finds the invoice in that customer, and*p2229Y*p232Xthe dollar amounts match, it goes to the next call. If it does not find the invoice under the indicated*p2288Y*p232Xcustomer, it searches the entire AR for that invoice number and reports the customer number that it found*p2347Y*p232Xit under. If it doesn't find it under any customer, it reports that fact to you. If the dollar amounts do not*p2406Y*p232Xmatch, it reports that to you, and it indicates the difference between the amount that the AR shows and*p2465Y*p232Xthe amount that the TD call shows. It also prints whether that amount is less than or greater than the*p2524Y*p232Xamount indicated in the TD call. Note that if you are using Discounting, the amounts will not match since*p2583Y*p232XTD does not show the discount but AR does. However, it does indicate, if the dollar amounts do not*p2642Y*p232Xmatch, if there is a discount or a tax that would be the reason for the mis-match and the amount of the*p2701Y*p232Xdiscount and/or tax. This extra information on the report will save you time, since you will not have to*p2760Y*p232Xmanually review the actual invoice to determine why the amounts are different. *b0M *p3094Y*p1107X(16385X20*p70Y*p82X(16387XWINDOWS USERS:*p76X*p91Y*c2112A*c6B*c100g2P*p169Y*p82X(16388XPlease remember that if you are using WINDOWS, you can easily have more that one copy of our*p228Y*p82Xprograms running at the same time. This works OK for PROfessional Edition programs, but the SU*p287Y*p82XSeries programs are only able to run one at a time. If you get an error 70, or a similar error, check to see*p346Y*p82Xif you have accidentally started up more than one program. If you have, simply shut down all but one.*p438Y*p82XAlso, if your screen "shrinks", DON'T PANIC! Simply press Alt-Enter to Restore your screen to full*p497Y*p82Xsize. This is a function of WINDOWS. If you do not understand, consider getting one of the many*p556Y*p82Xbooks or videos that are available that will help you to learn more about WINDOWS and what it can do*p615Y*p82Xfor you.*p707Y*p82XPROfessional Edition users: When you need to add, delete or modify your Customers, Drivers, Trucks.*p766Y*p82XIncome Codes or any other item that is supported by PickList Help, remember that IF you have not set*p825Y*p82Xyour HP environment variable to point to a shared folder on the server, you need to get the new PickList*p884Y*p82XHelp file to all the other users on the network. You can do this by making the new PickList Help file on*p943Y*p82Xeach computer, or you can simply make it once on the "File Server" and copy it to each computer on the*p1002Y*p82Xnetwork. Under WINDOWS, create a shortcut/program item with the command:*p1094Y*p82X *p232XXCOPY f:\video\*.PLH %HP% *p1282Xwhere f:\video\ is the location on the server*p1153Y*p82Xwhere the new PickList files are kept. Then whenever you make a new PickList Help file on the server,*p1212Y*p82Xsimply go to each workstation and run that shortcut/program item. If you do not understand WINDOWS*p1271Y*p82Xor this explanation well enough to know what you are doing, get help from someone who does or call us*p1330Y*p82Xfor Technical Support.*p1463Y*p82X(16387XThe INTERNET*p-4X:*p76X*p1484Y*c2112A*c6B*c100g2P*p1562Y*p82X(16388XDo you surf the Web? If so, check out www.datow.com, the official DATOW Software web site. Let*p1621Y*p82Xus know if you can think of any good uses for this, beyond the obvious.*p1754Y*p82X(16387XSUPPOR*p-1XT NOTES:*p76X*p1775Y*c2112A*c6B*c100g2P*p1853Y*p82X(16388XBefore you call for Technical Support, please check the sections of the manuals that describe how to*p1912Y*p82Xhandle errors and our support policy. BE ADVISED that ALL calls to our toll-free 800 number MUST*p1971Y*p82Xand WILL be billed at the prevailing support rate. The 800 line is for SALES only. We hope you*p2030Y*p82Xunderstand that, in an effort to keep our prices low, we must enforce this policy.*p2122Y*p82XAlso, effective immediately, all calls outside of normal business hours are subject to Anonymous Caller*p2181Y*p82XBlocking. This means that if you have activated your Caller ID Blocking feature, you may need to turn it*p2240Y*p82Xoff to get through. The command to cancel your Caller ID Blocking is probably *82. This will allow your*p2299Y*p82Xcall to get through on a one time basis. If you have activated your Blocking feature, you probably*p2358Y*p82Xalready know how to do this. We are getting too many late night and early morning calls from wrong*p2417Y*p82Xnumbers and we are going to try this technology in an effort to solve this problem.*p2550Y*p82X(16387X*c16387D*c33E(s100W**LA Big THANK YOU!*p76X*p2571Y*c2112A*c6B*c100g2P*p2649Y*p82X(16388XWe would like to extend our gratitude to all of you for the kind things you say about our programs. We*p2708Y*p82Xget most of our new sales from our existing customers. We work hard every day to make these programs*p2767Y*p82Xthe best they can be. It is satisfying to see that you appreciate our work. If you can think of any changes*p2826Y*p82Xthat you would like to see in our programs, please jot your idea down and fax it to us. *b0M *p3094Y*p1257X(16385X21*p70Y*p232X(16387XNOTES:*p226X*p87Y*c2112A*c3B*c100g2P*p2452Y*p1295X*c16391D)s64W@$%5 Times New Roman(16391X*c16391D*c67E(s82WX@8`x`x p xx< @*c111E(s46W@0p`8`8pp80`*c112E(s60W@{<<8888888 88<0;888888*c121E(s60W@x8r|8*c114E(s46W ,{<8888888888*c105E(s39W$888x88888888888*c103E(s60W@0pp8p8p8p880`0 p? @@ *c104E(s62W@x8888889:<<8888888888*c116E(s56W $ <@*c32E(s17W *c49E(s60W D |*c57E(s60WD0p`88p8<88p*c55E(s60WD?` 000``*c45E(s19W (*c50E(s60WD?`@x88800``  ?*c48E(s60WD `000p8p```p8008p*c66E(s82WX<pp<*c117E(s46WD|88888888888<<_*c122E(s46W 8`p@p8pp*c97E(s46W<1pp`0`~8p*c110E(s46W@y<<8888888888*c99E(s46W 8 p`p`0x ?*c109E(s76Wdxy=<8888888888?*c101E(s46W 8 @p@px ?*c115E(s46W 0<px8>*c69E(s82WP<@<*c86E(s82W\>p  @@tt88*c54E(s60WD< 8ppw8<`pp80`*c51E(s60W D?a@pp`x88800`*c58E(s31W$*c40E(s74W , 00p```p00 *c53E(s60W D <pp000 `@|*c41E(s74W ,`0  0`*c56E(s60W D8`p08880xp<1`x888p08`*c52E(s60WD0pppppppp p`ppppppppSoftware All rights reserved. REV 6 - 0103 Telephone:(562) 377-5814 *b0M *p3094Y*p1107X(16385X22 E